![]() ![]() Plus Adobe isn't doing anything about it, and they still have him on their portal until today. It appreas that he scammed tens (maybe hundreds) of customers. The "Adobe Partner" closed all their official channels, stopped replying and unreachable. Multiple profiles they have change (Red flag? eh?)Īnother update on this issue. What should I do? How to reach out to Adobe? How can Adobe take action against these kinds of □:male_sign:Įmail I got today from Adobe about a non-genuine product. And the negative impact the inflicted on my work by their unprofessional behaviour. And because of their unresponsiveness for more than 10 days during october. I'm intending to take legal action if they commited fraud, as they may have duped 10s or maybe 100s of their customers. I received an email from Adobe saying: "One of your Adobe apps is not genuine" A red flag is that their teams keep saying: "Billing issue". Their customer services (the partner) is the worst, and they tend toģ. They (until this moment) didn't give me a refund and trying to find a reason to stall and postpone and maneuver. The partner refused to admit the issues with the software, and they say "Everything is fine on our side". And on top of this I had to download all my files, upload them, download and install PS/AI/XD/Br/Ru/Dw multiple times and yet the apps close as they show "billing issue" and sometimes "This is the last time you are using " always broken!! And they messed up my project files, I had to contact support (Adobe directly) to take back control over my Behance profile. ![]() ![]() They really did a bad job representing a partner. They offer Adobe Creative Cloud + 1TB of storage + Adobe Stock for around $30+ USD per year for individuals.Ĭontacting them on their website chancged support channel from Facebook to WhatsApp then back to Facebook.ĭuring the first month, they changed the enterprise teams more than once (3 times). I had an encounter with an Adobe Parnter. ![]()
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